Befriending Service


Reaching Communities Lottery Funding

HALE’s befriending project, run in partnership with Shipley & Bingley Voluntary Services as Shipley Area Links (SAL), is specifically for older people who have limited social contact for various reasons, and as a result experience feelings of loneliness and isolation. The scheme includes an Advocacy service.

The scheme is accredited by the Mentoring & Befriending Foundation and we have achieved their Approved Provider Standard.

What is Befriending?

Volunteer befrienders provide a valuable connection to the wider community and for those with limited social contact, such as older people and carers of partners with dementia. Often people who have recently suffered the loss of a partner can really benefit too.

Our befriending activity aims to:

Flexibility is key. Some value a home visit from a volunteer for a chat and cup of tea. Others may prefer a weekly friendly phone call or enjoy a “walk and talk”, maybe even just to the garden gate and back.

Why is it important?

Small actions can have a hugely positive effect on our clients. We found that 96% felt less lonely and 82% less anxious as a result of our befriending activity.

It can also have a positive effect on our volunteers

Click here to read some of the case studies and the difference Befriending is making to people’s lives

How can I volunteer?

Are you a good listener? Keen to help others? Read on…!

In partnership with Shipley & Bingley Voluntary Services HALE recruits and trains volunteers and matches them with an older person who has requested a befriender.  We provide ongoing support and occasional get togethers. Over the last four years we’ve had over 270 volunteers support our befriending scheme.

If you are interested you can contact us

Read our Befriending Leaflet

Read our Advocacy Leaflet


Telephone: 01274 271088

Fax: 01274 710843